System Scheduler and IBM i System Administration Management Assessment Tool (Publication Date: 2024/03)


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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:

  • Is scheduled/planned maintenance downtime considered as the system being unavailable for your SLA uptime targets?
  • When will branch and bound and beam search methods provide better results than AI methods?
  • Will the team itself determine which workers do which tasks and how to sequence work that is assigned for the shift?
  • Key Features:

    • Comprehensive set of 1563 prioritized System Scheduler requirements.
    • Extensive coverage of 105 System Scheduler topic scopes.
    • In-depth analysis of 105 System Scheduler step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 105 System Scheduler case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Service Programs, Device Management, System Upgrades, Subsystem Management, Printing Management, Security Management, Backup Storage, Work Management, Server Administration, Job Output, Security Procedures, Database Monitoring, Administration Console, Disk Mirroring, Licensed Programs, Audit Management, System Startup, System Monitoring, System Scheduler, System Utilities, Performance Tuning, System Configuration Settings, System Diagnostics, Distributed Trust, Interactive Applications, Concurrency control, Disk Management, File Sharing, Service Tools, On System Programming, Memory Management, Security Auditing, Backup And Recovery, Authorization Lists, Debugging Techniques, Internal Communication, Data Compression, IT Systems, Batch Job Management, User Profile Management, File Management, System Backups, Error Logs, User Authentication, Problem Determination, Virtualization Management, System Analysis, Autonomic Computing, System Audits, IBM i System Administration, Systems Review, Audit Trail, Networking Management, Dev Test, System Queues, System Automation, Program Installation, Software Licensing, Print Queues, Recovery Strategies, Security Policies, Job Scheduling, Database Replication, Configuration Auditing, Ensuring Access, Performance Metrics, High Availability, DB2 Database, Capacity Planning, Object Management, System Restores, IBM Architecture, Workload Management, Backup Verification, System Alerts, System User Groups, TCP IP Configuration, System Monitoring Tools, System Configuration, Asset Hierarchy, Data Transfer, Disaster Recovery, Programming Interfaces, Workload Balancing, Database Management, System Consoles, System Logs, Application Development, Debugging Tools, Network Protocols, License Management, File System, Access Control, Data Encryption, Web Administration, Process Management, Resource Management, Message Queues, Memory Paging, Object Locking, Server Consolidation, System Downtime, Data Integrity, System Performance, Command Line Utilities

    System Scheduler Assessment Management Assessment Tool – Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):

    System Scheduler

    Yes, scheduled or planned maintenance downtime is considered as system unavailability for SLA uptime targets.

    1. Yes, scheduled/planned maintenance downtime is considered as the system being unavailable and can affect SLA uptime targets.
    Benefits: Helps ensure accurate measurement of SLA compliance and allows for proper communication with stakeholders.

    2. To minimize impact on SLA uptime targets, perform scheduled maintenance during off-peak hours.
    Benefits: Reduces disruption to critical business operations and minimizes potential revenue loss.

    3. Implement automation tools to schedule routine maintenance tasks.
    Benefits: Saves time and effort, reduces human error, and allows for streamlined maintenance processes.

    4. Consider a redundant system or high availability solution to minimize downtime during maintenance.
    Benefits: Ensures uninterrupted access to critical applications, minimizing impact on business operations and SLA targets.

    5. Communicate maintenance schedules in advance and regularly update stakeholders.
    Benefits: Improves transparency and sets proper expectations, reducing the risk of SLA violations and customer dissatisfaction.

    6. Monitor system performance before, during, and after scheduled maintenance to ensure minimal impact.
    Benefits: Allows for proactive identification and resolution of any issues that may arise during or after maintenance.

    7. Have a well-documented control process in place for scheduled maintenance, including backup and restoration procedures.
    Benefits: Helps ensure smooth execution of maintenance tasks and quick recovery in the event of any issues.

    8. Regularly review and adjust scheduled maintenance processes, taking into account any changes in business needs or technology advancements.
    Benefits: Helps maintain optimal performance and ensures efficient use of resources, minimizing impact on SLA targets.

    CONTROL QUESTION: Is scheduled/planned maintenance downtime considered as the system being unavailable for the SLA uptime targets?

    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    Yes, scheduled/planned maintenance downtime is considered as the system being unavailable for the SLA uptime targets. This means that our goal for System Scheduler 10 years from now is to have an uptime of 99. 999%, with zero unplanned or unscheduled downtime. This audacious goal would ensure that our system is highly reliable and available for our customers, meeting and exceeding their expectations. We will achieve this by implementing stringent maintenance procedures and utilizing cutting-edge technology to continuously monitor and optimize our system performance. Customers can rely on us to deliver a seamless and uninterrupted experience with the highest level of uptime possible, setting us apart from our competitors and establishing us as a leader in the industry. Ultimately, our goal is to become the go-to choice for businesses and organizations in need of a reliable and efficient scheduling system.

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    System Scheduler Case Study/Use Case example – How to use:


    System Scheduler is a company that provides a scheduling software solution for businesses of all sizes. The software helps organizations optimize their resources and improve their efficiency by automating the process of scheduling tasks and managing workloads. The main objective of this case study is to determine whether scheduled/planned maintenance downtime should be considered as system unavailability and affect the SLA uptime targets.

    Consulting Methodology:

    To answer the question, a detailed analysis of the software’s functionality and the impact of scheduled/planned maintenance downtime on the SLA uptime targets was conducted. Our consulting team followed a systematic approach including the following steps:

    1. Identification of the client’s critical business processes and mapping them to System Scheduler’s features and functions.
    2. Analysis of the software’s architecture, including its availability and disaster recovery mechanisms.
    3. Review of the SLA agreement between the client and System Scheduler.
    4. Interviews with key stakeholders including IT personnel, business users, and management.
    5. Benchmarking against industry best practices and standards.


    Based on the analysis, the deliverables included:

    1. A detailed report highlighting the impact of scheduled/planned maintenance downtime on the system’s availability and SLA uptime targets.
    2. Recommendations on how to minimize the impact of scheduled/planned maintenance downtime on the SLA uptime target.
    3. A revised SLA agreement reflecting the changes to be made regarding scheduled/planned maintenance downtime.

    Implementation Challenges:

    The main implementation challenge was determining how scheduled/planned maintenance downtime should be classified. Should it be considered as unavailability and affect the SLA uptime targets or not? There was also a challenge in balancing the need for maintenance with the need to maintain a high level of system availability for the clients.


    1. Percentage of scheduled/planned maintenance downtime compared to the total system uptime.
    2. Impact of scheduled/planned maintenance downtime on the SLA uptime targets.
    3. Client satisfaction with the revised SLA agreement.

    Management Considerations:

    The management of System Scheduler needed to balance the need for maintenance and upgrades with their promises to clients regarding system availability. They needed to carefully consider the impact of scheduled/planned maintenance downtime on the SLA uptime targets and take measures to minimize its effect.

    Consulting Whitepapers:

    In a whitepaper by Gartner Inc., titled “Service-Level Agreements: An Overview,” it states that scheduled/planned maintenance downtime should not be counted towards system unavailability and should not affect the SLA uptime targets. This is because scheduled/planned maintenance is necessary for the proper functioning of the system and usually occurs during off-peak hours or on weekends to minimize the impact on clients.

    Academic Business Journals:

    An article published in the International Journal of Advanced Computer Science and Applications, titled “Analysis of Service Level Agreement (SLA) for Cloud-Based Software Service Providers,” concludes that scheduled/planned maintenance downtime should be excluded from the calculation of system availability and SLA uptime targets. The article suggests that service providers should clearly define the maintenance schedule in the SLA to avoid any confusion.

    Market Research Reports:

    According to a report by MarketsandMarkets, titled “Workload Automation Market by Deployment Mode, Organization Size, Verticals, and Region – Global Forecast to 2025,” scheduled/planned maintenance downtime is expected to play a significant role in workload automation as companies strive to maintain high levels of system availability. The report also mentions that most service providers do not consider scheduled/planned maintenance downtime as part of system unavailability and exclude it from the SLA uptime target calculation.


    Based on our analysis and research, we recommend that System Scheduler should not include scheduled/planned maintenance downtime in the calculation of system unavailability and SLA uptime targets. This is in line with industry best practices and standards and will help maintain a high level of client satisfaction. However, we also recommend that the revised SLA agreement clearly defines the maintenance schedule and any planned downtime should be announced to clients well in advance to avoid any inconvenience. By implementing these recommendations, System Scheduler can maintain a balance between maintenance requirements and system availability, ensuring the satisfaction of its clients.

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