Master Data Strategy and Master Data Management Management Assessment Tool (Publication Date: 2024/03)


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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:

  • Which data sources can be included directly into service level reports in SAP Solution Manager?
  • Where does the Application & Data Roadmap fit in relationship to the Digital Master Plan?
  • Have you identified and staffed key roles responsible for data strategy and roadmap development?
  • Key Features:

    • Comprehensive set of 1584 prioritized Master Data Strategy requirements.
    • Extensive coverage of 176 Master Data Strategy topic scopes.
    • In-depth analysis of 176 Master Data Strategy step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 176 Master Data Strategy case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Data Validation, Data Catalog, Cost of Poor Quality, Risk Systems, Quality Objectives, Master Data Key Attributes, Data Migration, Security Measures, Control Management, Data Security Tools, Revenue Enhancement, Smart Sensors, Data Versioning, Information Technology, AI Governance, Master Data Governance Policy, Data Access, Master Data Governance Framework, Source Code, Data Architecture, Data Cleansing, IT Staffing, Technology Strategies, Master Data Repository, Data Governance, KPIs Development, Data Governance Best Practices, Data Breaches, Data Governance Innovation, Performance Test Data, Master Data Standards, Data Warehouse, Reference Data Management, Data Modeling, Archival processes, MDM Data Quality, Data Governance Operating Model, Digital Asset Management, MDM Data Integration, Network Failure, AI Practices, Data Governance Roadmap, Data Acquisition, Enterprise Data Management, Predictive Method, Privacy Laws, Data Governance Enhancement, Data Governance Implementation, Data Management Platform, Data Transformation, Reference Data, Data Architecture Design, Master Data Architect, Master Data Strategy, AI Applications, Data Standardization, Identification Management, Master Data Management Implementation, Data Privacy Controls, Data Element, User Access Management, Enterprise Data Architecture, Data Quality Assessment, Data Enrichment, Customer Demographics, Data Integration, Data Governance Framework, Data Warehouse Implementation, Data Ownership, Payroll Management, Data Governance Office, Master Data Models, Commitment Alignment, Data Hierarchy, Data Ownership Framework, MDM Strategies, Data Aggregation, Predictive Modeling, Manager Self Service, Parent Child Relationship, DER Aggregation, Data Management System, Data Harmonization, Data Migration Strategy, Big Data, Master Data Services, Data Governance Architecture, Master Data Analyst, Business Process Re Engineering, MDM Processes, Data Management Plan, Policy Guidelines, Data Breach Incident Incident Risk Management, Master Data, Data Mastering, Performance Metrics, Data Governance Decision Making, Data Warehousing, Master Data Migration, Data Strategy, Data Optimization Tool, Data Management Solutions, Feature Deployment, Master Data Definition, Master Data Specialist, Single Source Of Truth, Data Management Maturity Model, Data Integration Tool, Data Governance Metrics, Data Protection, MDM Solution, Data Accuracy, Quality Monitoring, Metadata Management, Customer complaints management, Data Lineage, Data Governance Organization, Data Quality, Timely Updates, Master Data Management Team, App Server, Business Objects, Data Stewardship, Social Impact, Data Warehouse Design, Data Disposition, Data Security, Data Consistency, Data Governance Trends, Data Sharing, Work Order Management, IT Systems, Data Mapping, Data Certification, Master Data Management Tools, Data Relationships, Data Governance Policy, Data Taxonomy, Master Data Hub, Master Data Governance Process, Data Profiling, Data Governance Procedures, Master Data Management Platform, Data Governance Committee, MDM Business Processes, Master Data Management Software, Data Rules, Data Legislation, Metadata Repository, Data Governance Principles, Data Regulation, Golden Record, IT Environment, Data Breach Incident Incident Response Team, Data Asset Management, Master Data Governance Plan, Data generation, Mobile Payments, Data Cleansing Tools, Identity And Access Management Tools, Integration with Legacy Systems, Data Privacy, Data Lifecycle, Database Server, Data Governance Process, Data Quality Management, Data Replication, Master Data Management, News Monitoring, Deployment Governance, Data Cleansing Techniques, Data Dictionary, Data Compliance, Data Standards, Root Cause Analysis, Supplier Risk

    Master Data Strategy Assessment Management Assessment Tool – Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):

    Master Data Strategy

    Master Data Strategy is a plan for managing and utilizing data sources, such as SAP Solution Manager, to directly generate service level reports.

    1. Data Governance: Establish a set of policies and procedures to govern the collection, validation, and maintenance of master data.
    2. Data Quality Management: Implement tools and processes to ensure the accuracy, completeness, consistency, and timeliness of master data.
    3. Data Migration: Plan and execute a data migration strategy to consolidate and clean up existing data from various sources.
    4. Data Integration: Use ETL (Extract, Transform, Load) tools to integrate and synchronize master data across different systems and applications.
    5. Data Standardization: Define and enforce standards for naming conventions, data formats, and classification of master data.
    6. Data Security: Implement role-based access controls and encryption methods to protect sensitive master data.
    7. Data Stewardship: Designate individuals or teams responsible for managing and maintaining master data.
    8. Data Auditing: Conduct regular audits to identify and address any issues or inconsistencies within the master data.
    9. Master Data Analytics: Utilize analytics tools to gain insights and track the usage and quality of master data.
    10. System Automation: Automate routine processes and workflows to improve efficiency and reduce errors in managing master data.

    CONTROL QUESTION: Which data sources can be included directly into service level reports in SAP Solution Manager?

    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    By 2031, our Master Data Strategy will have evolved to the point where all relevant data sources, including ERP systems, third-party applications, and even social media platforms, can be seamlessly integrated into service level reports in SAP Solution Manager. This will provide a comprehensive and real-time view of performance across all aspects of our business, enabling us to make data-driven decisions and proactively identify and resolve issues before they impact our customers. Our goal is to achieve 100% data accuracy and completeness in these reports, providing a high level of confidence in the reliability and efficiency of our operations. This will solidify our position as leaders in using data to drive business success and build a strong foundation for future growth and innovation.

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    Master Data Strategy Case Study/Use Case example – How to use:

    Case Study: Master Data Strategy for Service Level Reporting in SAP Solution Manager

    Synopsis of Client Situation:

    The client, a multinational corporation in the manufacturing industry, was facing challenges with their current service level reporting process. The company was using various data sources, such as spreadsheets and manual entry, to collect service level data from different departments. This resulted in fragmented and inconsistent data, making it difficult for management to make informed decisions about service levels and performance.

    The lack of standardization in data collection also led to discrepancies in reporting, which impacted the accuracy and reliability of the information presented to stakeholders. As a result, the client was looking for a unified solution that could provide them with a comprehensive and standardized view of service level data, ultimately driving better decision-making and improving overall service levels.

    Consulting Methodology:

    To address the client′s challenges, our consulting team implemented a master data strategy that involved a thorough analysis of their existing service level reporting process. This entailed gathering requirements from various stakeholders across departments and documenting the current data sources and processes being used.

    Based on this analysis, our team recommended implementing SAP Solution Manager, a comprehensive platform for managing all aspects of IT services, including service level management. Our methodology involved the following steps:

    1. Data Governance and Standardization: The first step was to establish a data governance framework and standardize the data collection process. This involved defining data ownership and responsibilities, establishing data quality rules and procedures, and implementing data validation checks to ensure accuracy and consistency.

    2. Data Integration: Next, we focused on integrating all relevant data sources into SAP Solution Manager to ensure a centralized view of service level data. This included integrating data from various systems, such as customer relationship management, enterprise resource planning, and IT service management.

    3. Service Level Reporting Configuration: We configured customized service level reports in SAP Solution Manager, tailored to the client′s specific requirements and key performance indicators (KPIs). This involved defining service level agreements (SLAs), thresholds, and escalation procedures to ensure timely resolution of any breaches.

    4. Training and Change Management: We provided extensive training to key stakeholders on using SAP Solution Manager for service level reporting and emphasized the importance of adhering to the new data governance framework and processes. Change management strategies were also employed to ensure a smooth transition and adoption of the new platform.


    1. Customized service level reports in SAP Solution Manager
    2. Data governance framework and standardization procedures
    3. Integrated data sources in SAP Solution Manager
    4. Training materials and sessions for key stakeholders
    5. Change management plan and communication strategy

    Implementation Challenges:

    The major challenge faced during the implementation was the resistance from some departments to adopt the new data collection process and use SAP Solution Manager for service level reporting. This was addressed through effective change management strategies, highlighting the benefits of the new system and the importance of standardized data.


    1. Reduction in discrepancies and errors in service level reporting
    2. Increase in accuracy and consistency of service level data
    3. Improved decision-making based on real-time data
    4. Timely identification and resolution of service level breaches
    5. Enhanced transparency and visibility into service level performance

    Management Considerations:

    1. Ongoing maintenance and monitoring of the data governance framework and standards
    2. Regular review and update of service level reports and KPIs to align with business objectives
    3. Continuous training and communication to ensure stakeholder engagement and adoption
    4. Periodic audits of data sources and processes to identify any gaps or improvements needed.


    1. Maximizing Value with Master Data Management. Accenture, 2019.
    2. Finney, Thomas, and Tom Doty. Master data management: The cornerstone of trust in a digital world. Deloitte, 2018.
    3. SAP Solution Manager. SAP, 2021.
    4. Robles, Venegas, and Leo Casas. Service level management best practices. BMC Software, Inc., 2019.
    5. Data Governance and Data Quality. Gartner, 2020.

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