Collaborative Problem Solving and Team Building Management Assessment Tool (Publication Date: 2024/03)


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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:

  • Does your organization have a collaborative environment for decision making and problem solving at all levels?
  • Does your collaborative behaviour fail to elicit collaborative responses from others?
  • What are the necessary ingredients for building trust through collaborative problem solving?
  • Key Features:

    • Comprehensive set of 1509 prioritized Collaborative Problem Solving requirements.
    • Extensive coverage of 136 Collaborative Problem Solving topic scopes.
    • In-depth analysis of 136 Collaborative Problem Solving step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 136 Collaborative Problem Solving case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Lead Times, Promoting Diversity, Empathy Building, Building Codes, Trust In Leadership, Remote Opportunities, Team Building, Cultural Diversity, Communication Style, Teamwork Building, Building Accountability, Continuous Improvement, Collaboration Techniques, Ensuring Access, Building Rapport, Constructive Feedback, Collaborative Evaluation, Positive Reinforcement, Active Listening Techniques, Performance Evaluation, Constructive Criticism, Team Norms, Establishing Boundaries, Strategic Thinking, Encouraging Participation, Team Building Games, Executive Team Building, Interpersonal Skills, Decision Making Models, Team Empowerment, Remote Employee Onboarding, Motivating Teams, Leadership Skills, Time Management, Delegation Skills, Motivation Techniques, Leadership Styles, Peer Support, Collaborative Problem Solving, Group Collaboration, Mutual Respect, Collaborative Learning, Leadership Integrity, Conflict Management Strategies, Clear Communication, Encouraging Creativity, Handling Difficult People, Building Trust, Facilitating Discussions, Stimulating Environment, Member Recognition, Shared Goals, Team Morale, Task Debriefing, Problem Identification, Active Participation, Team Goal Setting, Trust Building, Constructive Conflict, Continuous Learning, Team Cohesiveness, Virtual Team Building, Active Listening, Open Communication, Efficient Staffing, Out Of The Box Thinking, Having Fun, Effective Communication, Team Collaboration Method, Improving Communication, Stress Management, Leadership Development, Project Scope Creep, Team Decision Making, Conflict Resolution, Resilience Training, Effective Meetings, Problem Solving Techniques, Performance Reviews, Balancing Priorities, Problem Solving Skills, Delegating Responsibilities, Team Trust Building, Self Directed Teams, Team Roles, Operational Risk Management, Team Building Culture, Goal Setting, Problem Solving, Building Credibility, Building Team Cohesion, Virtual Team Effectiveness, Decision Making, Virtual Team Building Activities, Group Dynamics, Brainstorming Techniques, Remote Team Performance, Team Unity, Active Engagement, Feedback Strategies, Team Synergy, Cooperative Games, Optimized Data, Inclusivity Training, Communication Skills, Meeting Deadlines, Trust Building Activities, Building Confidence, Ensuring Safety, Adaptive Culture, Creative Thinking, Group Facilitation, Problem Analysis, Trust Exercises, Conflict Negotiation, Team Conflict, Coaching And Mentoring, Ethical Standards, Building Cultural Competence, Strategic Planning, Building Relationships, Self Awareness, Nonverbal Communication, Effective Decision Making, Setting Expectations, Engaged Team Members, Collaborative Skills, Portfolio Evaluation, Effective Leadership, Team Progress Monitoring, Critical Thinking, Team Building Skills, Feedback Loop, Team Bonding, Positive Team Environment, Team Decision Making Processes

    Collaborative Problem Solving Assessment Management Assessment Tool – Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):

    Collaborative Problem Solving

    Collaborative problem solving refers to an approach where individuals work together to come up with solutions to problems, rather than relying on a single person or leader. This involves creating a supportive and inclusive environment where all members can contribute their ideas and expertise.

    1. Regular team meetings to discuss and solve problems – promotes open communication and mutual understanding.
    2. Encouraging different perspectives and opinions – leads to creative problem solving and a sense of inclusivity.
    3. Utilizing effective communication tools – facilitates efficient and clear communication among team members.
    4. Creating a safe space for brainstorming – allows for free-flowing ideas without fear of judgment or criticism.
    5. Consistent follow-up and accountability – ensures problems are addressed and solutions are implemented in a timely manner.
    6. Structured problem-solving processes – provides a systematic approach to addressing complex issues.
    7. Establishing clear roles and responsibilities – promotes ownership and accountability within the team.
    8. Promoting a culture of continuous improvement – encourages team members to identify and proactively solve problems.
    9. Encouraging cross-functional collaboration – leverages diverse skills and knowledge to find the most effective solutions.
    10. Acknowledging and celebrating successful problem-solving outcomes – boosts team morale and motivation.

    CONTROL QUESTION: Does the organization have a collaborative environment for decision making and problem solving at all levels?

    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    Within the next 10 years, our organization will strive to have a fully collaborative environment for decision making and problem solving at all levels. This means that every employee, regardless of their position or department, will have equal opportunity and encouragement to bring forth their ideas, opinions, and expertise.

    We envision a workplace where open communication, active listening, and respect for differing perspectives are deeply embedded in our culture. This will lead to a diverse range of viewpoints being considered and integrated into our decision making processes.

    Not only will this foster a more inclusive and innovative work environment, but it will also greatly improve our ability to solve complex problems and make strategic decisions. The collective intelligence and creativity of our employees will be harnessed to propel our organization towards success.

    To achieve this goal, we will implement training programs and workshops focused on collaboration and effective communication. We will also encourage cross-departmental collaboration and establish feedback mechanisms to ensure continuous improvement.

    In 10 years, we aim to be known as a leader in collaborative problem solving, with a highly engaged and empowered workforce that drives our organization forward. Our collaborative environment will not only benefit our employees, but also our clients, partners, and ultimately our bottom line. Together, we will create a more efficient, effective, and harmonious workplace through collaborative problem solving.

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    Collaborative Problem Solving Case Study/Use Case example – How to use:

    Synopsis of Client Situation:

    ABC Corporation is a large multinational organization with operations spread across multiple countries and continents. The company operates in the technology sector, providing hardware, software, and services to various industries. In recent years, the company has faced challenges in decision making and problem solving due to its complex organizational structure and cultural differences among its global teams. As a result, there have been instances of delayed or ineffective decisions leading to project delays, reduced productivity, and decreased employee engagement.

    Consulting Methodology:

    To address the challenges faced by ABC Corporation, our consulting team employed the Collaborative Problem Solving (CPS) approach. This methodology is based on the work of Dr. Stuart Ablon, a renowned clinical psychologist and pioneer in using collaborative problem-solving techniques in businesses and organizations. CPS focuses on building collaboration and problem-solving skills at all levels within an organization, from front-line employees to top-level executives.


    1. Assessment of Current Environment: The first step in the consulting process involved conducting a thorough assessment of ABC Corporation′s current environment. This included gathering feedback from employees, managers, and stakeholders about their experience with decision making and problem solving processes.

    2. Training and Workshops: Based on the assessment findings, our consulting team designed and delivered training and workshops for employees at all levels to improve their collaborative problem-solving skills. These sessions covered topics such as communication, active listening, and conflict resolution.

    3. Implementation of CPS Framework: The consulting team also worked closely with the company′s leadership to implement the CPS framework in their decision-making processes. This involved establishing clear roles and responsibilities, promoting a culture of open communication, and fostering trust among team members.

    4. Ongoing Support and Monitoring: To ensure the sustainability of the CPS approach, our consulting team provided ongoing support and monitoring to the organization. This included regular check-ins with managers and employees, conducting refresher sessions, and addressing any concerns or challenges that arose.

    Implementation Challenges:

    While implementing the CPS methodology, our consulting team faced some challenges, including resistance to change from some employees and managers, cultural differences, and conflicting priorities. To overcome these challenges, we employed a phased approach, involving key stakeholders in the process, and emphasizing the benefits of the CPS framework for the organization.


    1. Employee Engagement: The consulting team measured employee engagement through surveys before and after the implementation of the CPS approach. An improvement in employee engagement scores would indicate the success of the new decision-making process.

    2. Project Timelines: As delayed decisions were one of the main challenges faced by ABC Corporation, the consulting team tracked project timelines to assess the impact of the CPS approach on decision-making speed and effectiveness.

    3. Feedback from Stakeholders: Our team also collected feedback from stakeholders, including customers and partners, to gauge their experience with the organization′s decision-making processes.

    Management Considerations:

    1. Change Management: The successful implementation of the CPS approach required effective change management strategies. The consulting team worked closely with the company′s leadership to communicate the changes, address concerns, and motivate employees to adopt the new approach.

    2. Cultural Sensitivity: Given the global nature of ABC Corporation′s operations, our team had to be sensitive to cultural differences and tailor the CPS approach accordingly. This involved understanding and addressing different communication styles, decision-making preferences, and conflict resolution methods.

    3. Buy-in from Leadership: The support and buy-in from top-level executives were critical for the success of the CPS approach. The consulting team worked closely with the leadership to involve them in the process and demonstrate the benefits of collaborative problem-solving.


    1. Ablon, S., & Jones, R. (2016). Building a Collaborative Problem Solving Culture: Strengthening Work Relationships to Improve Results. Cambridge: Reese Jones, LLC.

    2. Schäfer, C., & Walther, B. (2016). Improving Team Collaboration with Collaborative Problem Solving Techniques. International Journal of Productivity Management and Assessment Technologies, 4(1), 57-68.

    3. Wheeler, L. (2017). Implementing Collaborative Problem Solving in Organizations. Catalyst Consulting, Inc. Retrieved from

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