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General Techniques
- DILO Day In the Life Of analysis (20
slides)
- PDSA Plan-Do-Study-Act: Turning data
into knowledge and hence competitive advantage, through action (14
slides)
- Best practices Benchmarking inside one
company (9 slides)
- KPI Key Performance Indicators and
Performance Tracking (11 slides)
- SWOT Strengths Weaknesses
Opportunities Threats, a general technique for competitive
analysis (3 slides)
- Business impact matrices to evaluate
opportunities and issues (3 slides)
- Role spiders a technique to describe
and analyze roles and responsibilities (2
slides)
- Critical success factors I/S planning
technique to focus attention in strategy implementation (2
slides)
- Pareto charting the 80/20 rule (3
slides)
- Organisation development Quick and
Simple Management and Organisation Development (7
slides)
- Cause-effect diagram Quality
management, also known as Ishikawa or fishbone diagram (2
slides)
- Core competencies Strategy definition,
more based on own strengths than on competitor analysis (3
slides)
- RACI Responsibility Charting (21
slides)
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